Jia, J; Ma, G; Jiang, S; Wu, M and Wu, Z (2021) Influence of social media use at work on construction managers' work performance: The knowledge seeker's perspective. Engineering, Construction and Architectural Management, 28(10), pp. 3216-3235. ISSN 0969-9988
Abstract
Purpose: Although social media use at work has made great impact on employee work performance, little is known about the effect of social media use at work on construction employees, especially construction managers. In this way, the purpose of this study aims to investigate the impact of social media use at work on construction managers' work performance based on the enabler-process-intermediate outcome-performance framework. Design/methodology/approach: This study adopts the knowledge seeker's perspective to empirically investigate the mechanism through which social media use at work impacts construction managers' work performance. Questionnaire survey was conducted with 210 construction managers to test the research model proposed in this study. A component-based structural equation modeling technique was employed to analyze the data. Findings: Results show that social media use at work positively influences knowledge acquisition both internally and externally, and knowledge acquisition promotes task self-efficacy and creativity, which in turn improve construction managers' work performance. In addition, the interaction of task self-efficacy and creativity is found to negatively influence work performance. Originality/value: These findings contribute to a comprehensive understanding about the impact of social media use at work on construction managers' work performance. This research also provides informative insights for practitioners on how to improve work performance.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction managers; knowledge seeker; social media use at work; work performance |
| Index terms: | methodology, construction manager, practitioner, questionnaire, structural equation modelling, survey, interaction, self-efficacy, work performance, social media, knowledge acquisition, construction employee, creativity |
| Subjects: | statistical analysis, innovation and creative processes, behavioral psychology, student development, research methods, operations management, technology adoption, profession, data collection methods, practitioner, human factors and perception |
| Topics: | Design Practice, Digital Applications, Education, Research Practice, Project Management, Roles and Professions |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here