Dodanwala, T C and Santoso, D S (2022) The mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction professionals. Engineering, Construction and Architectural Management, 29(4), pp. 1777-1796. ISSN 0969-9988
Abstract
Purpose: The present study examines the mediating role of job stress on the relationship between job satisfaction facets and turnover intention of the construction project professionals in Sri Lanka. Design/methodology/approach: Data were gathered from a cross-sectional survey of 274 project-level employees of 10 construction organizations in Sri Lanka. A path analytical model is developed to assess the research hypotheses. Findings: Results support the mediation model of job stress, in which satisfaction with supervision and job security directly contributed to a reduction in stress levels, which in turn lessened the turnover intention. Full mediation is observed from supervision, and partial mediation is observed from job security. Satisfaction with pay and co-workers directly predicted a decline in turnover intention. Contrary to the authors' expectations, the authors could not find any significant effect from promotion to job stress and promotion to turnover intention. The results further illustrated that demographic variables, i.e. gender, age and organization tenure play a role in determining employees' stress levels. Originality/value: In identifying how job satisfaction facets, job stress and turnover intention are linked together, the present study added the mediating role of job stress to the previous empirical research on the relationship between job satisfaction facets and turnover intention.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | employee retention; facet satisfaction; intention to leave; job satisfaction; job stress; role of demographics |
| Index terms: | mediation, turnover, organization tenure, survey, demographic variable, construction project, methodology, analytical model, promotion, satisfaction, retention, construction organization, job satisfaction, Sri Lanka, job stress, construction professional, supervision, demographics |
| Subjects: | production management, Geography, professional development, theoretical framing, management, research methods, demography, dispute resolution, control systems, data collection methods, business, organization, business management, project delivery |
| Topics: | Organizational Design, Human Resources, Legal Issues, Urban Studies, Project Management, Geographical Context, Research Practice, Information Management, Business Strategy |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here