Jawad, S and Ledwith, A (2022) A measurement model of project control systems success for engineering and construction projects case study: Contractor companies in saudi's petroleum and chemical industry. Engineering, Construction and Architectural Management, 29(3), pp. 1218-1240. ISSN 0969-9988
Abstract
Purpose: The purpose of this paper is to presents a new modeling approach that provides a measurement tool for evaluating the effectiveness of Project Control Systems (PCS) and the improvement of the project control capability as a part of an organization's project management processes. Design/methodology/approach: This study used a project management maturity approach to develop a measurement model of PCS success. The key elements in this model have been identified using the Fuzzy Analytic Hierarchy Process (FAHP) method to analyze data from a case study involving contractor companies in Saudi's petroleum and chemical industry. Findings: The results identified six critical elements for PCS success: (1) Change Management, (2) Earned Value, (3) Baselined Plan, (4) Resource Loaded, (5) Progress Method and (6) Governance Program. In addition, Project Forecasting and Corrective Action Verification were identified as the main areas where clients and contractors need to focus for the effective deployment of a PCS. Practical implications: The results of this study were used to create a PCS Maturity Model (PCSMM) and a PCS Success Index (PCSSI). The value of this index can help project managers to identify the maturity level of their PCS and improvement areas that lead to enhanced project performance. Originality/value: This research presents an alternative maturity model for PCS assessment that provides a practical tool to identify areas for improving the critical elements of PCS success. The study draws a clear distinction between overall project success and the success of the PCS.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction; contractors; engineering; maturity; project control systems; project management |
| Index terms: | change management, methodology, program, construction project, maturity level, case study, project manager, project success, maturity model, forecasting, governance, fuzzy analytic hierarchy process, project control, project management, modelling, effectiveness, project performance, project management process |
| Subjects: | evaluation, project management theory and practice, production management, research methods, software systems, performance management, management, decision-making and optimization, control systems, business, data collection methods, profession, analytical methods, prediction and forecasting |
| Topics: | Roles and Professions, Governance, Engineering Principles, Research Practice, Project Management, Organizational Design, Digital Applications, Quality Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here