Nguyen, D T; Rameezdeen, R; Chileshe, N and Coggins, J (2022) Effect of customer cooperative behavior on reverse logistics outsourcing performance in the construction industry: a partial least squares structural equation modeling approach. Engineering, Construction and Architectural Management, 29(9), pp. 3345-3362. ISSN 0969-9988
Abstract
Purpose: This study aims to investigate the effect of Australian construction firms' cooperative behavior on reverse logistics outsourcing performance (RLOP). Design/methodology/approach: To achieve the aim, a questionnaire survey was conducted to collect data from construction firms in Australia. Following this, the study used Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze 173 responses for testing seven hypotheses that are related to the positive effects of cooperative behavior on RLOP. Findings: The results indicate that three dimensions of customer cooperative behavior (cooperation, commitment and planning) positively influence RLOP in different ways. Cooperation only directly affects RLOP while planning only has an indirect influence on RLOP. Commitment affects RLOP both directly and indirectly. Originality/value: This is the first study examining empirically antecedents of RLOP in the construction industry. Additionally, it reveals the mediating role of cooperation. Cooperation fully mediates the relationship between planning and RLOP, and partially mediates the relationship between commitment and RLOP.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | cooperative behavior; outsourcing; performance measurement; PLS-SEM; reverse logistics |
| Index terms: | outsourcing, performance measurement, Australia, testing, construction industry, dimension, reverse logistics, cooperative behaviour, construction firm, survey, commitment, structural equation modelling, questionnaire, methodology, partial least square, cooperation |
| Subjects: | health monitoring assessment and metrics, professional practice, psychology, organization, business, data collection methods, statistical analysis, industry analysis, Geography, research methods, supply chain operations, performance measurement |
| Topics: | Organizational Design, Quality Management, Supply Chain Management, Procurement, Business Strategy, Health and Safety, Research Practice, Geographical Context, Engineering Principles |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here