Residential building defects investigation and mitigation: a comparative review in Victoria, Australia, for understanding the way forward

Purpose: The issue of building defects is a growing concern that affects all major construction stakeholders as a result of costs and time implications of reworks. The magnitude of the problem is severe with statistics highlighting defects often result in 4% of the total cost of construction of a building. Despite the importance of this problem, studies have seldom considered development of systematic approaches to enhance the quality control process in construction. Design/methodology/approach: Building defects is a growing concern that affects all major construction stakeholders because of costs and time implications of reworks. Magnitude of the problem is severe with statistics highlighting defects often result in 4% of the total cost of construction of a building. Despite the importance, studies have seldom considered development of systematic approaches to enhance the quality control process in construction. Findings: Results indicated that poor workmanship is the main cause of building defects and incomplete works is a frequently detected defect type. Results categorised defects based on cost and frequency to identify the severity. Findings also identified four focus areas including control measures, technology use audit and inspections and promotion of best knowledge. Research limitations/implications: The study lacks generalisation as it covers only Victorian scenario and further studies are needed to generalise the findings. Originality/value: The study provides a deeper understanding of the challenges currently facing the residential construction industry in Victoria, Australia, and underlines the need for developing quantitative models and methodologies to improve current processes, practices and policies for effective defects minimisation in Victoria, Australia. The systematic methodological framework can also be adopted by researches across the globe to effectively analyse the options for minimising residential building defects.