Impact of work–life balance with the role of organizational support and job burnout on project performance

Purpose: The purpose of this research is to examine the impact of work–life balance on project performance with mediating role of job burnout and moderating role of organizational support and what are the indirect effects of work–life balance on project performance via organizational support. For quantifying this effect, regression analysis has been used, and to calculate variable mediation, moderation and conditional process analysis, Model of Preacher and Hayes has been utilized. Design/methodology/approach: Four variables and 23 measurement items have been extracted from published literature. Further, data collection for this research study has been conducted through the “Questionnaire” technique. The questionnaire has been developed based on previously established questions available in the literature. Finally, to obtain a more objective assessment, a statistical model is developed, and regression analysis is performed to highlight the most significant variables that impact the project performance. Findings: The results of the study show that work–life balance harmed project performance, and organizational support was putting the main impact on project performance. Moreover, the findings of the study include the positive association of job burnout with project performance. And a total mediation effect was observed between work–life balance and project performance, through the bootstrapping results. Practical implications: The authors have found that the theoretical model got practical implications, both for the managers and the organization involved in the project. The first implication is that adopting suitable work–life balance practices will be beneficial and support professionals working on projects. Professionals engaged in projects, both at managerial and team levels, are exposed to work–life balance resulting from work performance and personal life responsibilities. The empirical results revealed conflicts came across due to poor time management, and these conflicts have adverse effects on personal and professional commitments. It should be one of the basic considerations for project-based organizations, to make available ample time for the professionals to be with their families. Originality/value: This study has enabled the authors to understand the work–life balance, organizational support and job burnout and how these variables affect project performance via their relationship as described in a theoretical framework. Furthermore, this research contributes toward the field by considering different ways to balance the work–family conflicts by examining the effects of work–life balance on Job Burnout and Project Performance. This study brought some significant insights and one of its kind in the developing countries and adds to the existing body of knowledge by developing a regression model that will help decision makers and top management to further enhance their project performance.