The effective mediating role of stakeholder management in the relationship between BIM implementation and project performance

Zhang, H M; Chong, H Y; Zeng, Y and Zhang, W (2023) The effective mediating role of stakeholder management in the relationship between BIM implementation and project performance. Engineering, Construction and Architectural Management, 30(6), pp. 2503-2522. ISSN 0969-9988

Abstract

Purpose: Building information modeling (BIM) has brought great advantages to project delivery and performance. However, BIM has also increased the complexity of projects. Research shows that for BIM implementation to have a positive impact in this innovative environment, BIM should be synchronized with stakeholder management. Therefore, this research aims to incorporate the theory of stakeholder management in BIM-enabled projects and determine the theory's intermediary role between BIM implementation and project performance. Design/methodology/approach: An extensive literature review was conducted and 13 critical success factors (CSFs) for BIM implementation, 29 CSFs for stakeholder management and 6 CSFs for BIM project performance were identified. These measurement items were tested using a questionnaire survey method and analyzed using structural equation modeling. This research was focused on Chinese megaprojects or complex projects that were under a high level of development of BIM, which could reflect the complex stakeholder relationships and BIM implementation for project performance. Findings: The results indicate that effective use of BIM can directly improve project performance. Further, stakeholder management has an important and positive intermediary role within the path of BIM implementation and project performance, particularly through (1) stakeholder dynamics (SD) and (2) stakeholder engagement or empowerment (SE). Originality/value: The logical relationship of mutual influence among CSFs has been revealed for BIM-enabled projects. This research contributes to the effective collaboration and practice of BIM in the construction industry.

Item Type: Article
Uncontrolled Keywords: BIM implementation; mediation; project performance; stakeholder management; structural equations modeling
Index terms: building information modelling, stakeholder engagement, project performance, dynamics, project delivery, intermediary, construction industry, implementation, modelling, complex project, mediation, empowerment, survey, literature review, structural equation modelling, questionnaire, methodology, collaboration, complexity, level of development, megaproject, critical success factor, stakeholder management
Subjects: data collection methods, business, community and social dimensions, control systems, dispute resolution, participation process, contractual arrangements, data analysis and analytics, project delivery, analytical methods, strategic project management, management, design practice, research methods, project management theory and practice, industry analysis, information systems, systems engineering, statistical analysis
Topics: Legal Issues, Design Practice, Digital Applications, Human Resources, Organizational Design, Business Strategy, Project Management, Research Practice, Engineering Principles, Stakeholder Management, Procurement
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here