Assessment criteria for inter-organizational collaboration in interconnected infrastructure projects

Nezami, M R; de Bruijne, M L C; Hertogh, M J C M and Bakker, H L M (2024) Assessment criteria for inter-organizational collaboration in interconnected infrastructure projects. Engineering, Construction and Architectural Management, 31(9), pp. 3456-3478. ISSN 0969-9988

Abstract

Purpose: Societies depend on interconnected infrastructures that are becoming more complex over the years. Multi-disciplinary knowledge and skills are essential to develop modern infrastructures, requiring close collaboration of various infrastructure owners. To effectively manage and improve inter-organizational collaboration (IOC) in infrastructure construction projects, collaboration status should be assessed continually. This study identifies the assessment criteria, forming the foundation of a tool for assessing the status of IOC in interconnected infrastructure projects. Design/methodology/approach: A systematic literature study and in-depth semi-structured interviews with practitioners in interconnected infrastructure construction projects in the Netherlands are performed to identify the criteria for assessing the status of IOC in infrastructure construction projects, based on which an assessment tool is developed. Findings: The identified assessment criteria through the literature and the practitioner’s perspectives results in the designing and development of a collaboration assessment tool. The assessment tool consists of 12 criteria and 36 sub-criteria from three different categories of collaborative capacity: individual, relational, and organizational. Originality/value: The assessment tool enables practitioners to monitor the status of IOC between infrastructure owners and assists them in making informed decisions to enhance collaboration. The assessment tool provides the opportunity to assess and analyze the status of collaboration based on three categories (i.e., individual, relational, and organizational).

Item Type: Article
Uncontrolled Keywords: assessment tool; construction industry; horizontal collaboration; inter-organizational collaboration; interconnected infrastructure; interview
Index terms: methodology, collaboration, practitioner, infrastructure construction, interview, society, Netherlands, construction industry, infrastructure project, becoming, owner
Subjects: philosophical process, communities and social development, industry analysis, infrastructure and transport systems, sociology, Geography, research methods, civil engineering, management, practitioner, data collection methods
Topics: Organizational Design, Stakeholder Management, Roles and Professions, Geographical Context, Research Practice, Engineering Principles
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here