Wang, D; Jia, J; Jiang, S; Liu, T and Ma, G (2024) Differential effects of contextual factors on promotive and prohibitive voice in construction projects: A multiteam system perspective. Engineering, Construction and Architectural Management, 31(3), pp. 1061-1080. ISSN 0969-9988
Abstract
Purpose: Despite the documented benefits of voice behavior for projects, little is known about antecedents of voice behavior in the project context, especially construction projects. Against this background, adopting a multi-team system perspective, this study attempts to investigate antecedents of team voice behavior from a contextual view. Design/methodology/approach: This study identifies and examines six factors that influence team voice behavior. Specifically, project urgency, project temporality, and project complexity are identified from the project nature perspective. Satisfaction, trust, and commitment are generated from the relationship quality approach. Then, data from completed construction projects in China was collected to verify the effectiveness of these factors. Besides, the partial least squares structural equation modeling (PLS-SEM) technique was used in this study. Findings: All six factors are found to be significant predictors of promotive team voice behavior. For prohibitive team voice behavior, only project complexity and project commitment make significant effects. Further, the differential effects of these factors on two types of voice behavior are revealed. Originality/value: This study contributes to the literature on voice behavior in the project context, especially construction projects consisting of multiple teams. Also, this research enriches our knowledge on antecedents of team voice behavior in construction projects and thus affords practical implications to foster voice behavior.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | contextual factors; multiteam system; team voice; voice behavior |
| Index terms: | temporality, satisfaction, effectiveness, commitment, structural equation modelling, methodology, construction project, China, partial least square, project complexity |
| Subjects: | psychology, project delivery, business, statistical analysis, performance management, research methods, organizational theory, Geography, production management |
| Topics: | Organizational Design, Quality Management, Business Strategy, Research Practice, Geographical Context, Project Management |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here