Chua, S J L; Zubbir, N B; Ali, A S and Au-Yong, C P (2018) Maintenance of high-rise residential buildings. International Journal of Building Pathology and Adaptation, 36(2), pp. 137-151. ISSN 23984708
Abstract
Purpose: Preventive maintenance is an effective maintenance strategy to ensure the constant and efficient usage of building systems and their components. The reactive-based maintenance as the main strategy in high-rise residential buildings is a concern as the maintenance output resulting from the strategy could not achieve the standard level of performance. The purpose of this paper is to identify the characteristics of preventive maintenance and establish the relationship with maintenance performance in high-rise residential buildings. Design/methodology/approach: The characteristics of preventive maintenance and maintenance performance parameters were identified through the literature review. A quantitative approach was adopted, where a questionnaire was distributed to the maintenance personnel of high-rise residential buildings. Then, ranking analysis and correlation were conducted to produce findings that help to achieve the research objectives. Findings: The research findings indicate that there are seven maintenance characteristics significantly correlated with maintenance performance indicators (maintenance costs deviation, time variance of maintenance work, customer service and downtime rate). It is recommended that these characteristics are considered during the execution of preventive maintenance as they have a significant effect on the maintenance performance. Originality/value: The extensive literature suggests the relationship between the characteristics of preventive maintenance and maintenance performance, but is still questionable. Thus, this research investigates the relationship between preventive maintenance characteristic and maintenance performance for high-rise residential buildings in Malaysia. The findings of the research can act as a guide for maintenance personnel to optimise maintenance performance by focusing on the highlighted preventive maintenance characteristics.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | building maintenance; high-rise; maintenance performance; preventive maintenance; residential |
| Index terms: | deviation, customer service, variance, Malaysia, maintenance cost, building system, high-rise residential building, strategy, literature review, preventive maintenance, performance indicator, personnel, building maintenance, methodology, questionnaire |
| Subjects: | data collection methods, construction type, engineering systems, financial and cost management, data analysis and analytics, maintenance engineering, research methods, performance management, financial management, management, service delivery, Geography, measurement and scaling |
| Topics: | Quality Management, Human Resources, Cost Management, Business Strategy, Engineering Principles, Research Practice, Geographical Context, Project Management, Construction Technology |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here