Fasna, M F F and Gunatilake, S (2020) Roles and functions of stakeholders in implementing energy retrofits in the hotel sector. International Journal of Building Pathology and Adaptation, 38(5), pp. 737-751. ISSN 23984708
Abstract
Purpose: The success of energy retrofits (ER) projects is highly dependent on the involvement of right stakeholders at the right stage. So far, little insight is available from previous literature on the involvement of different stakeholders during various stages of the ER decision-making process, and their roles and functions in the respective stages. This is specifically true in the context of Energy Service Company (ESCO) led ER projects, which is an emerging trend in the current context. Hence, this paper aims to investigate the roles and functions of stakeholders during different stages of an ESCO-led ER project in the hotel sector. Design/methodology/approach: An in-depth case study was conducted in a selected hotel building to gain insights into the roles and functions of stakeholders throughout the project stages. To collect the required data, face-to-face semi-structured interviews were conducted with seven selected respondents within the case. Findings: The study identified nine key stakeholders that were involved during five different project stages along with their functions. Based on these identified functions, four main roles (i.e. decision-maker, performer, monitor/observer, and supporter) emerged that were reflective of the nature of the stakeholders' involvement in different stages of the decision-making process. Owner/client, facilities manager (FM), ESCO and architect attached to ESCO emerged as the key “decision-makers” during project implementation process. Originality/value: The outcomes of this research would be useful in ensuring the proactive involvement of all the identified stakeholders in respective project stages of ESCO led ER projects in the hotel sector.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | decision-making process; energy retrofits; energy service company; hotel buildings; roles and functions; stakeholders |
| Index terms: | face, interview, facilities manager, methodology, owner, decision-making process, case study, energy service company, implementation, architect, hotel |
| Subjects: | psychology, contractual arrangements, energy systems, data collection methods, profession, construction type, practitioner, sociology, decision analysis, research methods |
| Topics: | Organizational Design, Sustainability, Procurement, Construction Technology, Risk Management, Stakeholder Management, Roles and Professions, Research Practice |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here