Cakmak, P I (2022) The stakeholders' perspective on the factors contributing to construction disputes. International Journal of Building Pathology and Adaptation, 40(5), pp. 712-727. ISSN 23984708
Abstract
Purpose: While a considerable amount of research has been conducted on construction disputes, disputes remain prevalent in the construction industry and have still been a crucial problem in the Turkish construction industry as well. The purpose of this paper is to explore the perceptions of different stakeholders on key factors that contribute to construction disputes by adopting a qualitative approach. Design/methodology/approach: The qualitative approach adopted for the study provided gathering in-depth and rich information about the topic. To explore the phenomenon in-depth information, semi-structured interviews were conducted. A total of 38 interviews were conducted among experts and practitioners who engaged in construction disputes. Findings: Content analysis of interview data resulted in the emergence of varying categories relevant to the problems which result in construction disputes. By grouping related themes into main categories, the analysis yielded five major ones: clarity of the contract form, errors in contract documents, payments, changes, delays and not granting extension of time. Research limitations/implications: The major limitations are having interviewees from one country and results limited to the Turkish construction industry. Practical implications: The findings provide insight on the factors contributing to construction disputes as perceived by different stakeholders, which should provide guidance to determine the associated risks for dispute occurrence, make effort to mitigate disputes once they happen, take proper precautions for minimizing the effects and after all make a significant contribution in the successful accomplishment of completed construction projects. Originality/value: The findings of the study contribute to a deeper understanding of the factors contributing to construction disputes through a qualitative approach which is limited in the related literature. Although the qualitative exploration only focuses on the Turkish construction industry, the study has added significantly to the body of knowledge within the subject area.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction disputes; construction management; construction projects; project management; stakeholder perspective |
| Index terms: | interview, content analysis, contract document, practitioner, construction project, methodology, exploration, emergence, body of knowledge, dispute, qualitative approach, project management, construction dispute, construction industry |
| Subjects: | data analysis and analytics, knowledge management, environmental resource management, practitioner, dispute resolution, data collection methods, systems engineering, industry analysis, project management theory and practice, production management, contractual condition, research methods |
| Topics: | Sustainability, Roles and Professions, Engineering Principles, Information Management, Project Management, Research Practice, Contract Administration, Legal Issues |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here