Importance-performance analysis (IPA) of the indoor environmental quality (IEQ) of an edge-certified building in Ghana

Agyekum, K; Akli-Nartey, E E K; Kukah, A S and Agyekum, A K (2023) Importance-performance analysis (IPA) of the indoor environmental quality (IEQ) of an edge-certified building in Ghana. International Journal of Building Pathology and Adaptation, 41(1), pp. 73-95. ISSN 23984708

Abstract

Purpose: The excellence in design and greater efficiencies (EDGE) certification system has seen a gradual adoption worldwide, with Ghana having six out of its eight certified green buildings bearing an EDGE certification. However, little is known about occupants' satisfaction with the indoor environmental quality (IEQ) of EDGE-certified buildings. Therefore, the purpose of this study is to examine the satisfaction of occupants with the IEQ of an EDGE-certified building in Ghana by identifying their perceived performance of the indoor environment relative to their perceived importance. Design/methodology/approach: A survey was conducted to evaluate the performance of 12 IEQ parameters with the occupants of an EDGE-certified office building. The survey results were evaluated using a gap analysis and both traditional and alternative Importance-Performance Analysis (IPA) matrices. Findings: The findings revealed that noise level, temperature, cleanliness, sound privacy, air quality and humidity were IEQs that required the highest priority for improvement. Daylight and artificial lighting showed no appreciable performance gap. Space layout was adequately satisfied, whereas space size was overly satisfied. Visual privacy and outdoor view were found to require low priority of improvement. Originality/value: This study contributes to the state-of-the-art of the IEQ of green buildings. It pioneers the research that seeks to examine the IEQ of EDGE-certified buildings. The gap analysis and the IPA were effective in prioritizing the IEQs for improvement action and provided a practical research framework that helped researchers examine the performance of green buildings, thereby giving valuable feedback to policymakers and building owners.

Item Type: Article
Uncontrolled Keywords: edge-certified building; Ghana; importance-performance analysis; indoor environmental quality
Index terms: efficiency, gap analysis, prioritizing, satisfaction, owner, office building, indoor environment, Ghana, air quality, performance analysis, indoor environmental quality, humidity, certification, survey, methodology, performance gap, state of the art, green building, privacy
Subjects: project delivery, data analysis and analytics, environmental science, research dissemination and communication, data collection methods, construction type, climate science, sociology, decision analysis, environmental health, professional ethics, administrative processes, research methods, performance management, design practice, performance measurement, Geography
Topics: Contract Administration, Legal Issues, Design Practice, Quality Management, Stakeholder Management, Risk Management, Construction Technology, Sustainability, Project Management, Geographical Context, Research Practice
Descriptive scope: 5 PCTEA

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