Ghaffari, F; Shabak, M; Norouzi, N and Nayyeri Fallah, S (2023) Hospital salutogenic public spaces: A conceptual framework of effective perceptional environment quality components on patients' satisfaction. International Journal of Building Pathology and Adaptation, 41(5), pp. 965-987. ISSN 23984708
Abstract
Purpose: This study aimed at the identification of perceptional environment properties in hospital public spaces that can affect salutogenic components and patients' overall satisfaction and suggested a conceptual framework. Design/methodology/approach: A systematic review focused on specific steps to clarify the impact of public spaces' environmental quality on patients' satisfaction through the salutogenic approach. Searches were conducted in five databases and four scientific journals. Findings: Five perceptional environment components of hospital public spaces: physical–psychological comfort, visibility, accessibility, legibility and relationability can be related to three indicators of salutogenic approach: manageability, perception and meaning and can be evaluated in patients' overall satisfaction: desire to use hospital again, to recommend the hospital to others, to prefer hospital to other healthcare environments and to trust in the hospital. Originality/value: Despite studies on healthcare environments, there is a lack of research on the salutogenic approach in hospital public spaces. Therefore, this paper focuses on the environmental quality in public spaces as an influence on patients' satisfaction with the salutogenic perspective to create a health-promoting environment.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | environmental quality; hospital public spaces; patients' satisfaction; salutogenic approach |
| Index terms: | systematic literature review, conceptual framework, journal, meaning, environmental quality, comfort, satisfaction, accessibility, public space, methodology, database |
| Subjects: | project delivery, sociology, urban design and public space, theoretical framing, inclusive design, research methods, data management, sustainability assessment, research evaluation and metrics, occupational health and safety management, research dissemination and communication |
| Topics: | Urban Studies, Design Practice, Sustainability, Health and Safety, Project Management, Research Practice, Digital Applications |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here