Childs, B R; Weidman, J E; Farnsworth, C B and Christofferson, J P (2017) Use of personality profile assessments in the us commercial construction industry. International Journal of Construction Education and Research, 13(4), pp. 267-83. ISSN 1557-8771
Abstract
Employee turnover is a continuing challenge in the construction industry with negative effects on construction companies. Other industries have begun using personality profile assessments as a tool for reducing employee turnover, and more specifically in their hiring, promoting, team building, and leadership development processes. However, it was unknown if this trend was effecting the construction industry. The purpose of this research was to determine if and how U.S. commercial construction companies utilize personality profiles in their employee retention processes. A survey was randomly sent to 235 of the top 400 commercial construction companies in the United States to determine if these companies were using assessments, and if it had any effect on the turnover within these companies. Interviews were conducted over the phone with human resources representatives from these companies, and responses were sorted into similar themes and ideas using qualitative pattern coding techniques. Of the 78 responding companies, one-third were using employee personality profiles within their business practices. This article reports the experiences and general attitudes for both the companies that do and do not utilize personality profiles. The results of this research provides strong evidence that using personality profile assessments can help construction companies reduce employee turnover.;Employee turnover is a continuing challenge in the construction industry with negative effects on construction companies. Other industries have begun using personality profile assessments as a tool for reducing employee turnover, and more specifically in their hiring, promoting, team building, and leadership development processes. However, it was unknown if this trend was effecting the construction industry. The purpose of this research was to determine if and how U.S. commercial construction companies utilize personality profiles in their employee retention processes. A survey was randomly sent to 235 of the top 400 commercial construction companies in the United States to determine if these companies were using assessments, and if it had any effect on the turnover within these companies. Interviews were conducted over the phone with human resources representatives from these companies, and responses were sorted into similar themes and ideas using qualitative pattern coding techniques. Of the 78 responding companies, one-third were using employee personality profiles within their business practices. This article reports the experiences and general attitudes for both the companies that do and do not utilize personality profiles. The results of this research provides strong evidence that using personality profile assessments can help construction companies reduce employee turnover.;
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | personality profile assessment; human resources; employee turnover; studies; leadership; psychological tests; personality; assessments; professional development; construction industry |
| Index terms: | retention, professional development, team building, personality, commercial construction, leadership development, psychological test, construction industry, employee turnover, United States, turnover, interview, construction company, survey, evidence, human resource |
| Subjects: | training, business management, organization, construction type, data collection methods, evaluation and assessment methods, assessment methods, behavioral psychology, industry analysis, management, professional development, Geography |
| Topics: | Organizational Design, Human Resources, Construction Technology, Research Practice, Geographical Context, Information Management, Business Strategy |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here