Abdul Kareem, H I and Abu Bakar, A H (2013) Management procedures for realizing information technology benefits in Malaysia. International Journal of Construction Management, 13(3), pp. 1-13. ISSN 1562-3599
Abstract
The increasing use of information technology (IT) applications in construction companies requires process management for the realization of IT benefits. Studies on the management of IT benefits to maximize expected benefits, avoid or minimize problems and barriers, and ensure successful IT implementation and realization of IT benefits are lacking. This study aims to investigate the procedures for managing the realization of IT benefits in construction companies. Approximately 103 questionnaires were used. Some procedures for the management of the realization of IT benefits in terms of implementation strategies and evaluation techniques were determined. We found that construction companies do not use a formal standard procedure for managing the realization of IT benefits and lack clear implementation and evaluation strategies/techniques. This study contributes by drawing management attention to understand that IT benefits require management interference to be realized, thus highlighting the need to adopt a procedure for managing and realizing IT benefits.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | information technology benefits; constructino company; questionaire survey |
| Index terms: | Malaysia, implementation, drawing, strategy, survey, construction company, evaluation technique, information technology, process management, questionnaire |
| Subjects: | contractual arrangements, technical documentation, computing systems, organization, evaluation and assessment methods, data collection methods, Geography, management |
| Topics: | Design Practice, Digital Applications, Research Practice, Geographical Context, Business Strategy, Procurement |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here