Social infrastructure project success criteria: an exploratory study

Wai, S H; Aminah, M Y and Syuhaida, I (2013) Social infrastructure project success criteria: an exploratory study. International Journal of Construction Management, 13(3), pp. 95-104. ISSN 1562-3599

Abstract

Although many studies have identified project success criteria in various contexts, few have attempted to identify the criteria for social infrastructure projects (SIPs). To bridge the research gap, a questionnaire survey was conducted in Malaysia to collect the opinions of 146 construction practitioners regarding the level of agreement of success criteria for SIPs. Six SIPs criteria were identified: time, cost, quality of construction, location of construction, client satisfaction and public satisfaction. The criteria were explored using Principal Component Analysis (PCA). The findings reveal that a SIP's success evaluation framework consists of two components: classical criteria and modern criteria. The empirical framework forms a structure for evaluating the success of SIPs, thereby enhancing the social capital of developing nations.

Item Type: Article
Uncontrolled Keywords: Malaysia; principal component analysis; social infrastructure project; success criteria
Index terms: project success, satisfaction, Malaysia, client satisfaction, principal component analysis, infrastructure project, evaluation, success criteria, survey, exploratory study, social capital, developing nation, construction practitioner, questionnaire
Subjects: statistical analysis, infrastructure and transport systems, assessment methods, sociology, development economics, professional development, project management theory and practice, Geography, research methods, project delivery, data analysis and analytics, client relations, data collection methods
Topics: International Construction, Stakeholder Management, Engineering Principles, Information Management, Research Practice, Geographical Context, Project Management
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here