El-Sawalhi, N I and Hammad, S (2015) Factors affecting stakeholder management in construction projects in the Gaza Strip. International Journal of Construction Management, 15(2), pp. 157-169. ISSN 1562-3599
Abstract
One of the major emerging concerns in the management of construction projects is the recognition and management of project stakeholders, since the stakeholders are a major source of uncertainty in construction projects. The construction industry in the Gaza Strip has involved a diverse range of stakeholders. This research aims to evaluate the most common factors affecting the stakeholder management process in construction projects. A literature review was conducted on topics related to stakeholder management. A questionnaire survey was carried out among professionals in the construction industry. Ninety-eight questionnaires were distributed to experts from government, municipality, and non-government organizations. Sixty-seven questionnaires were received, with a 68% response rate. The mean and relative importance index were used to analyse the questionnaire results. The main factors affecting the stakeholder management process are hiring a project manager with high competency, transparent evaluation of the alternative solution, ensuring effective communication between the project and its stakeholder, setting common goals and objectives for the project, and exploring the stakeholders' needs and expectations.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction; effective factors; Gaza strip; stakeholder management |
| Index terms: | survey, relative importance index, literature review, municipality, stakeholder management, project stakeholder, questionnaire, construction project, project manager, Gaza Strip, construction industry |
| Subjects: | production management, physical geography and landforms, industry analysis, administrative law, sociology, risk assessment, profession, data collection methods, data analysis and analytics, participation process |
| Topics: | Geographical Context, Project Management, Research Practice, Roles and Professions, Stakeholder Management, Risk Management, Legal Issues |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here