Stakeholder analysis of a retirement village development in Australia: Insights from an interdisciplinary workshop

Hu, X; Xia, B; Buys, L; Skitmore, M; Kennedy, R and Drogemuller, R (2015) Stakeholder analysis of a retirement village development in Australia: Insights from an interdisciplinary workshop. International Journal of Construction Management, 15(4), pp. 299-309. ISSN 1562-3599

Abstract

In Australia, the retirement village is regarded as a viable accommodation option for the fast-growing population of older people. Given that diverse stakeholders are involved in the village development process, a comprehensive stakeholder analysis, especially understanding stakeholders' concerns and expectations, is of critical importance to project success. This paper describes a stakeholder analysis based on a typical retirement village. The main methods utilized in this research were case study and an interdisciplinary workshop comprising intensive work sessions and cross-functional review. The participants of this 2014 Brisbane workshop included four village managers from an Australian retirement village developer and eight academics from diverse disciplines from a large university. Through this workshop, 24 village stakeholders and their specific concerns and expectations were identified. Results suggest that both concerns and expectations of these stakeholders are multidimensional and vary considerably, and the concerns and expectations of different stakeholders have complex relationships. Implications for a retirement village development are also proposed. The findings of the study serve as a valuable reference for developers' understanding of stakeholder concerns and expectations, and for taking corresponding actions in the final stages of the retirement village development.

Item Type: Article
Uncontrolled Keywords: interdisciplinary workshop; retirement village; stakeholder analysis
Index terms: Brisbane, option, project success, case study, workshop, Australia, older people, population, manager, stakeholder analysis
Subjects: participation process, data collection methods, construction type, practitioner, decision analysis, demography, project management theory and practice, Geography
Topics: Urban Studies, Research Practice, Geographical Context, Project Management, Risk Management, Roles and Professions, Stakeholder Management, Construction Technology
Descriptive scope: 3 PCE

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