Health and safety communication strategy in a Malaysian construction company: A case study

Siew, R Y J (2015) Health and safety communication strategy in a Malaysian construction company: A case study. International Journal of Construction Management, 15(4), pp. 310-320. ISSN 1562-3599

Abstract

The accident statistics for the construction industry remain high when compared to other industries. This is not surprising given the fragmented nature of this industry and the involvement of multiple stakeholders in a project. Poor communication on health and safety (HandS) related issues has been identified as a major cause of incidents/accidents and is recognized as a key challenge to construction practitioners. Such communication typically gets diluted as it goes down the chain of command from top management to the project team. The aim of this paper is to report on the actual implementation and administration of HandS communication of a Malaysian construction company targeted at both internal and external stakeholders. The intrinsic case study approach is adopted to provide an in-depth analysis of the HandS communication model. The types of HandS communication, challenges and communication channels of this construction company is discussed. This paper will be of interest to construction practitioners including project managers, contractors, subcontractors and property developers.

Item Type: Article
Uncontrolled Keywords: communication; company; construction; health and safety; strategy
Index terms: health and safety, construction company, construction practitioner, strategy, top management, subcontractor, external stakeholder, case study, project manager, project team, implementation, construction industry, statistics
Subjects: industry analysis, sociology, professional development, health safety and environment, management, project delivery, contractual arrangements, practitioner, mathematical modelling, organization, data collection methods, profession
Topics: Procurement, Stakeholder Management, Roles and Professions, Information Management, Project Management, Research Practice, Health and Safety, Business Strategy, Organizational Design
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here