Watson, P and Chileshe, N (1998) Total quality management (TQM) and the importance of the post-modernist paradigm. In: Hughes, W (ed.) Proceedings of 14th Annual ARCOM Conference, 9-11 September 1998, Reading, UK.
Abstract
The paper draws upon a thorough literature review and empirical field research and is based upon an in-depth analysis and evaluation of the 'true requirements' for a successful TOM implementation process. For example the holistic nature of TOM and its dependence on a morphogenic cultural change process, more in tune with the 'Post-Modernist Paradigm' are identified for construction related enterprises.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | morphogenic change processes; morphostatic change processes; TQM - total quality management |
| Index terms: | paradigm, literature review, cultural change, total quality management, implementation |
| Subjects: | sociology, contractual arrangements, education and knowledge transfer, evaluation methods, data analysis and analytics |
| Topics: | Research Practice, Procurement, Organizational Design, Quality Management |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here