A network theory-based analysis of stakeholder issues and their interrelationships in large construction projects: A case study

Mok, K Y; Shen, G Q and Yang, R J (2017) A network theory-based analysis of stakeholder issues and their interrelationships in large construction projects: A case study. International Journal of Construction Management, 17(3), pp. 210-227. ISSN 1562-3599

Abstract

Large construction projects are characterized by numerous stakeholders and conflicting interests involved. Previous stakeholder management studies placed great emphasis on stakeholder identification and analysis based on individual stakeholder attributes, which are confined in completeness without taking into account stakeholder-related issues and their interrelationships. In real situations, a project environment is a network of interconnected stakeholder issues, where stakeholder perception and salience are affected by the propagating influences of these issue interactions. This paper conducts a network theory-based analysis to investigate the underlying network of stakeholder issues in large construction projects, as well as to identify key issues and relationships impacting project execution. Network analysis procedures are illustrated through a case study of a large building project. Recommendations and lessons learnt are drawn for future large public construction projects. This paper provides a network perspective to analyse stakeholder issues and interrelationships, eventually increasing the overall accuracy and effectiveness of project stakeholder management.

Item Type: Article
Uncontrolled Keywords: large construction project; network analysis; project stakeholder management; stakeholder analysis; stakeholder issues; stakeholder relationship
Index terms: project stakeholder, stakeholder identification, stakeholder management, large construction project, stakeholder analysis, accuracy, public construction, effectiveness, interaction, network analysis, case study
Subjects: data analysis and analytics, participation process, data collection methods, behavioral psychology, sociology, building construction, professional development, organizational theory, performance management
Topics: Quality Management, Stakeholder Management, Information Management, Engineering Principles, Project Management, Research Practice
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here