Causes of claims in road construction projects in the UAE

Mishmish, M and El-Sayegh, S M (2018) Causes of claims in road construction projects in the UAE. International Journal of Construction Management, 18(1), pp. 26-33. ISSN 1562-3599

Abstract

Claims are inevitable in construction projects and road construction projects in the United Arab Emirates (UAE) are no exception. A claim is a request for time and/or monetary compensation for damages incurred by any party to the contract. The number and frequency of claims have increased over recent years due to the increase in the size and complexity of these projects. These claims result in cost overruns, schedule delays and adversarial relationships amongst the contracting parties. The objective of this paper is to identify and assess the most frequent causes of claims in road construction projects in the UAE in addition to the root causes that contribute to the occurrence of claims. Sixteen causes were identified through a literature review. A survey was then developed and distributed to construction professionals experienced in claims in road construction projects. Fifty-one surveys were completed. The reasons and their root causes were ranked based on the weighted average of the responses. Variation was identified as the most frequent cause of claims, followed by contractor's delay and inadequate site investigation before bidding. The results show that consultants and clients have strong agreement on the ranking of the claims and weak agreement with the contractors.

Item Type: Article
Uncontrolled Keywords: claims; road projects; United Arab Emirates
Index terms: cost overrun, contracting party, schedule delay, compensation, road project, site investigation, construction professional, road construction, literature review, damages, survey, United Arab Emirates, bidding, complexity, construction project, variation
Subjects: financial and cost management, data analysis and analytics, bidding, practitioner, dispute resolution, data collection methods, systems engineering, geotechnical engineering, project controls, infrastructure engineering, professional development, contractual condition, Geography, production management, civil engineering
Topics: Cost Management, Geographical Context, Project Management, Research Practice, Information Management, Engineering Principles, Roles and Professions, Procurement, Legal Issues, Contract Administration, Time Control
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here