Chileshe, N; Watts, N and Watson, P (1999) Total quality management and project management systems: A solution to re-thinking construction. In: Hughes, W (ed.) Proceedings of 15th Annual ARCOM Conference, 15-17 September 1999, Liverpool, UK.
Abstract
This paper is in response to the Re-Thinking Construction Task Force Report chaired by Sir John Egan. The report focuses on the scope for improving quality and efficiency in the UK Construction Industry Housing Sector. However, it is the authors intention to establish the transferability of the problematic issues to all sectors of the UK Construction Industry. The identified problematic issues requiring particular attention are : Cost, Quality and Time and this is put most succinctly in the report as “Projects are widely seen as unpredictable in terms of delivery on time, within budget and the standard of quality expected” The authors will offer Total Quality Management and Project Management Systems (PMS) (interlinked) as advocated solutions to the problematic issues. The paper is based upon an extensive literature review and two ongoing research projects.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | project management; systems theory; total quality management |
| Index terms: | efficiency, total quality management, literature review, construction industry, systems theory, housing, project management |
| Subjects: | construction type, data analysis and analytics, evaluation methods, project management theory and practice, theoretical framing, performance management, industry analysis |
| Topics: | Quality Management, Project Management, Research Practice, Construction Technology |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here