The effects of trust network among project participants on project performance based on SNA approach: A case study in China

Li, J; Jiang, W and Zuo, J (2020) The effects of trust network among project participants on project performance based on SNA approach: A case study in China. International Journal of Construction Management, 20(8), pp. 837-847. ISSN 1562-3599

Abstract

Project participants especially project owners and contractors have important effect in promoting project success. This study investigated the relationship between project participants' trust network and project success in construction projects through social network analysis. Results indicated that a trust network among project participants (excluding the relationship between project owner and contractor) is more influential on project success than trust between the project owner and contractor. Project participants' trust network has significant impact on project cost and quality, but not on schedule, perhaps because political projects in China must be completed before prescheduled deadlines. This study highlights the importance of project participants besides project owners and contractors. Both scholars and professionals should pay attention to project participants relationship management.

Item Type: Article
Uncontrolled Keywords: construction project; project participants; project performance; social network analysis; trust
Index terms: case study, relationship management, project performance, project cost, owner, social network analysis, China, construction project, project success
Subjects: management, production management, sociology, project management theory and practice, economics, data collection methods, research methods, Geography
Topics: Research Practice, Stakeholder Management, Human Resources, Cost Management, Geographical Context, Project Management
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here