Yu, J; Leung, M Y and Jiang, X (2020) Impact of critical factors within decision making process of public engagement and public consultation for construction projects: Case studies. International Journal of Construction Management, 22(12), pp. 2290-2299. ISSN 1562-3599
Abstract
Public engagement and public consultation are increasingly applied to involve stakeholders in the decision making process of construction projects. However, it is difficult for multiple stakeholders to clearly identify common interests and make decisions about specific issues of construction projects within the current public engagement and consultation processes. Hence, this study aims to investigate the critical factors within decision making processes for public engagement and public consultation, and their impact on the final project outcomes. In order to achieve this, three case studies were conducted on different project types, including public residential housing, urban planning and civil engineering. The study reveals the systematic steps of the decision making process in both public engagement and public consultation over construction projects. Causal relationships between the critical decision steps and the final outcomes have been found, while the results also indicate that the adoption of public engagement is more appropriate for construction projects than public consultation. Therefore, numerous practical recommendations are given for facilitating the whole decision making process of public engagement and improving final outcomes, including the adoption of value management into the decision making process of public engagement. The findings of this study also form the basis for a further longitudinal study.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | case study; critical factors; decision making process; public consultation; public engagement |
| Index terms: | case study, public consultation, residential housing, critical factor, decision-making process, value management, public engagement, construction project, urban planning, project outcome |
| Subjects: | construction type, data collection methods, decision analysis, risk assessment, management, communities and social development, participation process, production management, project completion, urban planning |
| Topics: | Research Practice, Risk Management, Construction Technology, Stakeholder Management, Value Management, Project Management, Governance |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here