Evaluation of facilities management sustainable parameters for improving operational efficiency

Islam, R; Nazifa, T H and Mohamed, S F (2021) Evaluation of facilities management sustainable parameters for improving operational efficiency. International Journal of Construction Management, 21(5), pp. 538-554. ISSN 1562-3599

Abstract

Sustainability is becoming an integral part of the life-cycle development of built facilities and is emphasized during the design phase and post-occupancy phase. This article, therefore, investigates the facilities management (FM) sustainable parameters impact on cost performance of building projects. The sustainable parameters were identified through a systematic review of literature and these were separated into four categories: people, process, economy and social. This study was followed by a questionnaire survey and 31 respondents graded them in a 5-point Likert scale during the online survey. The mean and relative significance index of the sustainable parameters were determined, followed by rank analysis. The research findings show that cost-effectiveness, value of asset, environmental, practiced culture and design adaptability are widely accepted as sustainable parameters in FM practice. The study findings also show that maintainability was rated as very significant in design process for reducing long-term cost. The relationships between sustainable parameters and consideration in building design were identified using correlation tests. Finally, this research concludes that the integration of sustainable parameters and maintainability consideration into the design phase are capable to reduce 15–20% maintenance costs in building projects. This study provides an insight into the most significant design consideration and sustainable parameters for achieving operational efficiency.

Item Type: Article
Uncontrolled Keywords: design parameters; facilities management; sustainable
Index terms: becoming, cost-effectivenes, cost performance, systematic literature review, facilities management, questionnaire, design process, maintainability, design parameter, design phase, Likert scale, adaptability, integration, maintenance cost, survey, efficiency, building design
Subjects: design methods, performance management, research evaluation and metrics, design constraints, philosophical process, architectural design, economics, organizational analysis, financial management, management, user focus, maintenance engineering, data collection methods, professional practice
Topics: Research Practice, Quality Management, Organizational Design, Cost Management, Business Strategy, Design Practice
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here