Lawani, A and Moore, D R (2021) Propositions for utilising emotional intelligence in construction organisations. International Journal of Construction Management, 21(2), pp. 153-166. ISSN 1562-3599
Abstract
The emotional intelligence (EI) concept is prevalent within management literature and is recognized as an important skill for managers in achieving organisational effectiveness. However, scholars report an unwillingness by the construction industry to fully embrace this concept. This study aims to provide an assessment of EI research that relates specifically to construction project managers (CPM) and construction professionals (CP) through a literature review which involved a chronological and interpretive approach. Findings revealed that, in general, only a minimal number of investigations have been carried out with regards to the construction industry. Characteristics of reviewed studies include a predominance of quantitative methodologies and lack of consideration for both cultural orientation and the nature of the task/activity. It is suggested that studies of EI in construction need to consider concepts applied in social and management studies such as 'Identity and Culture' so as to discover more insights on how EI can be trained and utilized. The study offers relevant information for researchers, instructors and CP on ways to harness practical benefits of EI.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | project managers; construction professionals; emotional intelligence |
| Index terms: | identity, emotional intelligence, investigation, construction professional, construction industry, project manager, construction organization, organizational effectiveness, methodology, construction project, manager, instructor, literature review |
| Subjects: | psychology, data analysis and analytics, organization, business, profession, data collection methods, practitioner, sociology, industry analysis, research methods, professional development, production management |
| Topics: | Roles and Professions, Project Management, Research Practice, Information Management, Business Strategy, Organizational Design, Human Resources |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here