Rating and characterization of an organization's safety culture to improve performance

Musonda, I; Lusenga, E and Okoro, C (2021) Rating and characterization of an organization's safety culture to improve performance. International Journal of Construction Management, 21(2), pp. 181-193. ISSN 1562-3599

Abstract

Health and safety (H&S) performance improvement in construction organizations is unlikely if culture is not improved. Despite the acknowledgement that culture improvement results in better H&S performance or behavior, there is still no consensus on how to measure and improve H&S culture in an organization. The study therefore aimed to characterize and rate construction organizations' H&S culture using existing H&S culture models and to determine the level on the safety culture maturity model (SCMM) and its relationship with H&S behavior in the organizations. Empirical data were collected using questionnaires distributed in three provinces in South Africa. Data were analysed using descriptive and inferential statistical techniques, to output mean scores, standard deviation and Pearson's correlation values. The study revealed a strong correlation between an organization’s leadership, involvement, procedures, commitment, communication and competence (LIP +3C) and the Safety Culture Maturity as well as behavior. These findings demonstrate that improving the level of factors characterized by the LIP +3C model would lead to improving H&S performance as evidenced on the SCMM model and the exhibited behavior in workers and management. Cultural progress and maturity can be tracked using the SCMM model.

Item Type: Article
Uncontrolled Keywords: behavior; culture; health and safety; organizations; safety culture
Index terms: performance improvement, safety culture, construction organization, maturity model, deviation, competence, questionnaire, South Africa, health and safety, commitment
Subjects: psychology, financial and cost management, organization, data collection methods, performance measurement, personnel development, evaluation, health safety and environment, Geography
Topics: Geographical Context, Research Practice, Health and Safety, Cost Management, Business Strategy, Human Resources, Quality Management, Organizational Design
Descriptive scope: 3 PCA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here