Zhang, S; Duan, H; Zhao, X; Xia, B; Feng, Y and Galvin, S (2021) Learning on rework management of construction projects: A case study. International Journal of Construction Management, 21(3), pp. 246-260. ISSN 1562-3599
Abstract
Effective rework management (RM) not only increases profitability but also enhances management competence of contractors. However, little research has been conducted to explore the learning nature of RM from the perspective of contractors. Based on a longitudinal case study of three construction projects, this paper aims to present a holistic analysis on the RM learning process from the experience of a small-to-medium (SM) general contractor (GC) in China to explore the underlying facts determining the effectiveness of RM practices. It was found that a variety of causes led to rework in the three projects, which highlighted the importance to enhance GC's learning capacity to effectively reduce rework. A conceptual RM learning framework (CRMLF), which consists of people, approach, process, tool and project environment, was developed based on the analysis of influential factors of successful learning within the RM domain. This paper is valuable for practitioners and academics to understand the inherent nature of RM to continuously improve the project performance.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | case study; China; general contractor; learning; rework management |
| Index terms: | project performance, effectiveness, profitability, case study, China, practitioner, construction project, competence, influential factor, rework, general contractor |
| Subjects: | project management theory and practice, personnel development, Geography, production management, performance management, economic analysis, operations management, practitioner, risk assessment, data collection methods |
| Topics: | Quality Management, Human Resources, Risk Management, Roles and Professions, Research Practice, Geographical Context, Project Management, Business Strategy |
| Descriptive scope: | 3 PCE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here