Mansour, H; Aminudin, E; Omar, B and Al-Sarayreh, A (2022) Development of an impact-on-performance index (ipi) for construction projects in Malaysia: A Delphi study. International Journal of Construction Management, 22(11), pp. 2003-2012. ISSN 1562-3599
Abstract
Over the past decade, studies on measurements, factors, and indicators of construction companies' performance have been spread in the construction management literature. There is adequate evidence that an increasing number of construction professionals have adopted, during the last decade, the impact-on-performance (IP) as a tool to support their decisions. Due to numerous benefits of evaluating the IP in construction, it becomes essential to conduct research in the area of key performance indicators (KPIs). Nevertheless, no comprehensive and systematic research studies in this area have been conducted, as indicated by this systematic research review. This paper reports an empirical study to formulate a model to assess the IP for construction companies in Malaysia. Real-time Delphi survey questionnaires were distributed to 15 respondents from Malaysian construction experts. The survey identified eight KPIs to evaluate the IP. These KPIs included: (1) cost, (2) time, (3) quality, (4) productivity, (5) safety, (6) environment, (7) satisfaction, and (8) communication indicators, respectively, ranked by their importance. A formula for calculating the IP index (IPI) for construction companies in Malaysia has been derived. Construction senior executives and project managers can use the index to measure, monitor, and improve the performance of their companies.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Delphi technique; impact-on-performance index; key performance indicators; Malaysia; real-time Delphi |
| Index terms: | construction project, questionnaire, evidence, Delphi technique, senior executive, construction company, survey, empirical study, construction professional, Malaysia, Delphi method, Delphi survey, satisfaction, project manager, key performance indicator, productivity |
| Subjects: | management, research methods, production management, Geography, professional development, leadership, data collection methods, evaluation and assessment methods, profession, organization, project delivery |
| Topics: | Human Resources, Business Strategy, Information Management, Project Management, Geographical Context, Research Practice, Roles and Professions |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here