Analytical methods for information technology benefits in the built environment: Towards an integration model

Yevu, S K; Yu, A T W; Tetteh, M O and Antwi-Afari, M F (2022) Analytical methods for information technology benefits in the built environment: Towards an integration model. International Journal of Construction Management, 22(8), pp. 1383-1394. ISSN 1562-3599

Abstract

The use of information technology (IT) in the built environment has numerous benefits, including improving performance, sustainable practices and efficiency on projects. Studies have investigated the measurements of various IT benefits, but a comprehensive review of the benefit analysis methods used to produce quantifiable measurements of IT benefits in the built environment to provide evidence is still lacking. The study’s aim is to systematically review the benefits analysis methods used to produce quantifiable evidence of IT benefits in the built environment. Through a three-stage review process, relevant papers were selected and examined based on the benefits analysis methods and the results produced. The findings show that nine benefit analysis methods are used to measure the benefits of IT which could be tangible benefits or intangible benefits. The results indicate that the benchmarking and weighted scoring models are the most popular analytical method used to produce quantifiable results of benefits measured. The shortfalls of the benefit analysis methods are discussed, and future research agenda is recommended to ensure comprehensive results from benefit measurements, Further, a conceptual integration model is developed to guide future research when addressing the shortfalls of the respective benefit analysis methods through the stages of implementation of IT.

Item Type: Article
Uncontrolled Keywords: benefit assessment; benefit evaluation; benefit measurement; built environment; construction; information technology
Index terms: research agenda, information technology, benchmarking, evidence, integration, sustainable practice, efficiency, implementation, built environment
Subjects: evaluation and assessment methods, computing systems, contractual arrangements, performance measurement, performance management, organizational analysis, research management, sustainable practices, infrastructure and transport systems
Topics: Sustainability, Procurement, Research Practice, Organizational Design, Urban Studies, Digital Applications, Quality Management
Descriptive scope: 3 PCA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here