Poon, J; Potts, K and Cooper, P (1999) Development of a new best practice model for building projects. In: Hughes, W (ed.) Proceedings of 15th Annual ARCOM Conference, 15-17 September 1999, Liverpool, UK.
Abstract
Time, cost and quality are the traditional determinants of project success. The level of client satisfaction is a newly defined measurement of project success. Often the satisfaction level of construction clients is not high. The reasons for this situation are twofold, firstly due to the temporary organizational structure of construction team and secondly, the inefficient construction process. The traditional procurement route, whilst still the most popular in the building sector, is probably subject to most criticism. The primary aim of this research is to develop a new best practice model for building projects. This will enable the client’s project manager to identify best practice under the traditional procurement route before the work is executed. Within this model, the sequence of construction activities, the responsibilities of the parties and the critical aspect of each phase of the project are identified. This model can then be utilized at both the design and/ or the construction stage in order to secure project success.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | buildings; best practice; traditional procurement |
| Index terms: | determinant, client satisfaction, best practice, construction process, traditional procurement, construction client, construction team, construction activity, satisfaction, organizational structure, project manager, project success |
| Subjects: | project delivery, construction operations, contractual arrangements, practitioner, client relations, business, risk assessment, profession, sociology, building construction, project management theory and practice |
| Topics: | Site Management, Organizational Design, Project Management, Business Strategy, Procurement, Stakeholder Management, Roles and Professions, Risk Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here