Identification and selection of stakeholder engagement strategies: Case study of an Iranian oil and gas construction project

Khalilzadeh, M; Kebriyaii, O and Rezaei, R (2023) Identification and selection of stakeholder engagement strategies: Case study of an Iranian oil and gas construction project. International Journal of Construction Management, 23(3), pp. 484-494. ISSN 1562-3599

Abstract

Despite emphasizing the great importance of stakeholder management, there is a gap in applying a decision support system to adopt sustainable strategies for stakeholder engagement and conflict resolution especially in oil and gas projects. This paper presents a new framework for adopting the strategies in one of the largest oil and gas projects in Iran. In this proposed framework, firstly, the hybrid SWOT analysis and fuzzy Delphi method are used to identify and rank the sustainable stakeholder engagement strategies for managing conflicts. Then, a mathematical programming model was proposed to select the optimal strategies to maximize stakeholder engagement. The findings indicate that the results of the hybrid SWOT analysis and fuzzy Delphi method and the mathematical programming model are the same and the high ranked strategies obtained by the hybrid SWOT analysis and fuzzy Delphi method are selected in the proposed mathematical programming model as well. Also, each selected strategy can cover more than one conflict and improve stakeholder engagement.

Item Type: Article
Uncontrolled Keywords: fuzzy Delphi method; mathematical programming model; oil and gas project; stakeholder engagement; strategy selection; sustainability; SWOT analysis
Index terms: stakeholder management, mathematical programming, construction project, strategy, decision support, fuzzy Delphi, oil and gas, stakeholder engagement, conflict resolution, stakeholder engagement strategy, case study
Subjects: production management, algorithms, management, decision-making and optimization, industry analysis, decision analysis, conflict resolution, community and social dimensions, data collection methods, participation process
Topics: Stakeholder Management, Risk Management, Business Strategy, Project Management, Research Practice, Digital Applications
Descriptive scope: 4 PCEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here