Lu, W; Wu, L and Zhao, R (2023) Rebuilding trust in the construction industry: A blockchain-based deployment framework. International Journal of Construction Management, 23(8), pp. 1405-1416. ISSN 1562-3599
Abstract
Trust has been acknowledged as an essential element of inter-organizational relationships, and it also affects the efficiency of work operations. Although the construction industry has been pursuing trust for a long time, trust is still lacking and fragile among stakeholders. Blockchain seems to provide a promising approach through which trust can be rebuilt. This study aims to develop a deployment framework by following which construction stakeholders can develop blockchain-based solutions for rebuilding trust. A design science research (DSR) method is used to develop a blockchain-based framework. Then, the framework is prototyped and illustrated through a case study of construction supervision. It is discovered that the proposed framework can provide a promising approach to fostering trust. One contribution of this research is to articulate a normative vs. naturalistic trust-building spectrum and position blockchain-based trust-building in it. Practically, this research develops a framework that stakeholders can develop blockchain-based solutions.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | blockchain; deployment framework; offsite construction; supervision; trust |
| Index terms: | trust-building, design science research, rebuilding, blockchain, supervision, construction industry, case study, efficiency |
| Subjects: | psychology, control systems, computing systems, data collection methods, industry analysis, building construction, design practice, performance management |
| Topics: | Organizational Design, Design Practice, Digital Applications, Quality Management, Research Practice, Project Management, Engineering Principles |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here