Tsitsirigos, C; Begg, D and Fox, D (1999) Attitudes to management and their effect on progress. In: Hughes, W (ed.) Proceedings of 15th Annual ARCOM Conference, 15-17 September 1999, Liverpool, UK.
Abstract
In order to compete successfully in the new millennium, the overall performance of construction companies must be higher. Winning companies must unlock the potential of their people. A very important category of external risks to a project is that of the human resources involved for the completion of the project. This study evaluated the importance of human resource management issues such as good organizational culture, job satisfaction, communication within the group and motivation of employees to the performance of the company. The time for completion of projects was used as a measure of the performance of the companies under investigation. This paper presents the findings of a survey study into construction management aspects. The survey, which covered different construction projects across Greece and England, provides an indication of how the performance of a company can be affected by the human resource management issues mentioned above. The survey results provide a quantifiable measure relating to delays that the more unsatisfied the employees were with their group communication, their overall motivation and the company’s organizational culture, the higher the delays that occurred in completion time of a project. The results also suggest that bad communication is the most important reason for employees to be unproductive.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | attitude; personnel management; performance |
| Index terms: | investigation, completion time, human resource, construction project, organizational culture, personnel, England, Greece, motivation, construction company, job satisfaction, survey, human resource management |
| Subjects: | project controls, sociology, management, production management, Geography, psychology, data collection methods, organization |
| Topics: | Business Strategy, Research Practice, Geographical Context, Project Management, Time Control, Organizational Design, Human Resources |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here