Introduction of a digital maturity assessment framework for construction site operations

Wernicke, B; Stehn, L; Sezer, A A and Thunberg, M (2023) Introduction of a digital maturity assessment framework for construction site operations. International Journal of Construction Management, 23(5), pp. 898-908. ISSN 1562-3599

Abstract

Digital technologies as enablers for more sustainable improvements of construction site processes contain interesting opportunities. Little is known how to, in a structured way, assess and implement digital technologies to support development and improvement of construction site operations. Maturity frameworks assess the status quo and guide decision makers to potential improvements. The purpose of this research is to develop a framework for assessing digital maturity of construction site operations. Literature and empirical data were utilized to develop and validate the framework. The framework contains assessment areas that specify the areas of potential improvements, maturity levels that indicate the progression towards maturity, assessment criteria that define organizational aspects of the assessment, and an assessment procedure to guide assessors. The maturity assessment framework contributes potentially to systematization of evaluative processes creating opportunities for a change within processes and organizations enabled by digital initiatives and to long-term improvements on project portfolio level.

Item Type: Article
Uncontrolled Keywords: change management; digital transformation; digitalization; digitization
Index terms: digital technology, transformation, construction site, digitalization, change management, maturity level, organizational aspect
Subjects: business, computing systems, work location, evaluation, digital technology, management
Topics: Business Strategy, Organizational Design, Site Management, Digital Applications, Research Practice
Descriptive scope: 2 PC

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here