Role of information and communication technologies in build back better to post disaster recovery practices: Insights from Bangladesh

Purpose: This study aims to examine the role of information and communication technology (ICT)-based communication technologies to create a sustainable recovery strategy through Build Back Better practice in the existing policy framework of Bangladesh. Its purpose is to analyse the problems associated with the current recovery process of the country and how the ICT-based communication technology can improve the situation. Nevertheless, the aim also extends towards the limitation of the technology and the infrastructures and possible adjustments in this regard. Design/methodology/approach: To achieve the aim, the study conducted an extensive literature review of numerous grey literature, policy papers and scientific/academic articles in an exploratory approach. Findings: The result shows that the disaster recovery process of Bangladesh is slow, and there are some mismanagements (the lengthy risk assessment using ancient data generation processes, lack of accessibility and report-based data product) which was a cause behind the massive destruction done by recent cyclones. The ICT-based methods (proper database, many to many communications, GIS) can make this response faster, transparent and easy to access. Research limitations/implications: The research results may lack generalizability due to the research approach of the study. Thus, researchers are encouraged to test the proposed propositions further. Practical implications: The study includes some possible adjustments to the argument for the existing policy infrastructure and scope of communication technology to bridge the theory and practice. Social implications: The study also includes some suggestions to engage society in disaster recovery processes. Originality/value: This paper urges to study the implication of technology in terms of disaster recovery on a broad scale.