Preece, C; Moodley, K and Hyde, J (2000) Knowledge management strategies to improve construction business development processes: A preliminary case study. In: Akintoye, A (ed.) Proceedings of 16th Annual ARCOM Conference, 6-8 September 2000, Glasgow, UK.
Abstract
Industry generally is developing knowledge management strategies and companies have been found to be delivering significant results; improving decision making, increasing productivity and profitability. In the UK construction industry, key reports such as Latham and Egan, recommend increased collaboration, knowledge exchange, new networks and relationships, to increase the competitiveness and profitability of construction. They highlight the increasing value of knowledge in delivering competitive advantage. Knowledge management is vital in construction, especially with the dependence on project work and geographic disparate teams. If it is to be successful in this procurement environment, it will require far more than investment in software. This paper examines the core processes of knowledge management and key enablers. The focus will be on how a leading edge construction organisation is benefiting commercially from implementation of a knowledge management initiative.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | knowledge management; competitive advantage |
| Index terms: | case study, Latham, construction organization, competitive advantage, productivity, strategy, profitability, competitiveness, decision-making, knowledge exchange, collaboration, business development, knowledge management, construction industry, implementation |
| Subjects: | professional development, management, industry analysis, decision analysis, industry policy reports, market analysis, business, organization, data collection methods, economic analysis, knowledge management, contractual arrangements |
| Topics: | Organizational Design, Business Strategy, Research Practice, Information Management, Risk Management, Procurement, Governance |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here