Asjad, M; Kulkarni, M S and Gandhi, O P (2016) Supportability issues of mechanical systems for their useful life. Journal of Engineering, Design and Technology, 14(1), pp. 33-53.
Abstract
Purpose – Original equipment manufacturers (OEMs) start providing support to their products, that helped them in beating the competition across the worldwide. The unavailability of spares and crews may also prolong the downtime of equipment, thereby affecting the systems' performance. The spares and crews have as much effect on the systems' performance as the design characteristics (i.e. reliability and maintainability). Thus, the OEMs required to extent the support to their products through maintenance, spares, crews, etc., so as to gain the customer satisfaction. Design/methodology/approach – The mathematical model for spares, crews and support quality has been presented in this research work. The problem has been identified from the literature perspective for mechanical systems. Findings – The model has been implemented on a real-life problem, in which the OEMs provide support to their make installed at compressed natural gas workstation in National Capital Region, India. Originality/value – The research proposed in this work will be helpful to manufacturer, customer, academician, researcher, industrialist and any concerned person, to get the exhaustive benefits from the system.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | maintenance; industrial engineering; management issues; supportability; spares; crews; reciprocating compressor |
| Index terms: | mathematical model, maintainability, manufacturer, management issue, competition, methodology, supportability, mechanical system, India, customer satisfaction |
| Subjects: | practitioner, reliability engineering, mechanical systems, mathematical modelling, market analysis, service delivery, Geography, research methods, maintenance engineering, management |
| Topics: | Stakeholder Management, Roles and Professions, Business Strategy, Research Practice, Geographical Context, Engineering Principles |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here