Lean-kaizen implementation: A roadmap for identifying continuous improvement opportunities in Indian small and medium sized enterprise

Kumar, S; Dhingra, A and Singh, B (2018) Lean-kaizen implementation: A roadmap for identifying continuous improvement opportunities in Indian small and medium sized enterprise. Journal of Engineering, Design and Technology, 16(1), pp. 143-160.

Abstract

Purpose The purpose of this paper is to present a road map to implement Lean-Kaizen concept using value stream mapping (VSM) to identify hidden continuous improvement opportunities in a small and medium-sized enterprise (SME) located at the non-capital region of India. Design/methodology/approach From the collected data, a current state map was prepared that indicated the current operating situation of selected SME. The takt time was calculated and those processes which attained higher cycle time (C/T) than takt time were identified. The continuous flow processing was achieved by adjusting C/T of each process and supermarket pull system was developed to control the production at the workstations. Finally, a future state map was developed that served as a guide for future lean activities. Few problems were identified to realize the future state. The “5-why” analysis was used for identifying root causes of these problems and Kaizen events were proposed as solutions. In this case study, one Kaizen event was identified in which brainstorming technique was used to control the variation caused by unorthodox fixture design for clamping and de-clamping of case product and thus eliminated non-value-added activities performed by the operator on a milling machine. Findings Before and after implementation of value stream map, the data obtained were analyzed and eliminated rework time, reduced inventory level, reduced lead time and C/T, improved productivity and product quality are presented as finding. Lean-Kaizen provides a better chance for every individual of the industry to have a hand in achieving organization’s goals to attain continuous progress in productivity and quality of the product. Even good understanding of the concept of lean tools and techniques by SMEs, the employee willingness and motivation to identify and eliminate wastes are found feeble. Originality/value This study is among best practices to identify hidden improvement opportunities in the regular production of the product to increase productivity and improve quality using value stream map. The research paper gives useful understandings to the lean implementers, Kaizen identifiers, consultants and researchers.

Item Type: Article
Uncontrolled Keywords: lean manufacturing; kaizen events; lean-kaizen; value stream map
Index terms: variation, methodology, lean manufacturing, research paper, value stream map, rework, motivation, kaizen, best practice, lead time, India, implementation, inventory, case study, small and medium sized enterprise, continuous improvement, productivity, product quality, value stream mapping
Subjects: quality assurance, continuous improvement, project controls, contractual condition, inventory management, Geography, lean construction, research methods, manufacturing engineering, management, performance measurement, contractual arrangements, operations management, psychology, business, organization, research dissemination and communication, data collection methods
Topics: Procurement, Engineering Principles, Information Management, Project Management, Geographical Context, Research Practice, Business Strategy, Time Control, Contract Administration, Supply Chain Management, Human Resources, Quality Management
Descriptive scope: 5 PCTEA

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