Hendrickse, C and Thurner, T W (2019) Design intervention at major technological installations: Investigating the ergonomics of the South African Large Telescope (SALT). Journal of Engineering, Design and Technology, 17(2), pp. 402-413. ISSN 1726-0531
Abstract
Purpose: This paper aims to report on a design intervention at the Southern African Large Telescope (SALT) control room which resulted from a user-centred design approach intended to raise its usability. Design/methodology/approach: Adapting a user-centred design approach, the observations and interviews revealed a number of weaknesses of the current control room design. Findings: While most suggestions would require larger restructuring, the designers intervened with simple solutions resulting in the improved handling of many pieces of hardware. This study suggests that such design interventions hold the possibility to majorly improve the efficiency of the control room and thereby raise the potential outcome of such highly capital intense installations. Originality/value: Thereby, this paper has immediate relevance to the astronomical field and the corresponding advancements in electronics, engineering and technology development.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | astronomy; co-design; innovation; South Africa; telescope; user-centred design |
| Index terms: | interview, usability, methodology, ergonomics, technology development, South Africa, efficiency, designer, user-centred design, hardware |
| Subjects: | Geography, research methods, performance management, user-centred design, occupational health and safety management, computer hardware, user-centered design, data collection methods, profession, innovation and technology management |
| Topics: | Quality Management, Design Practice, Digital Applications, Research Practice, Geographical Context, Engineering Principles, Health and Safety, Roles and Professions |
| Descriptive scope: | 4 PCTE |
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