Gorse, C A; Emmitt, S; Lowis, M and Howarth, A (2001) Project performance and management and design team communication. In: Akintoye, A (ed.) Proceedings of 17th Annual ARCOM Conference, 5-7 September 2001, Salford, UK.
Abstract
This study aimed to investigate patterns of interaction that emerged during management and design team meetings. Patterns of interaction associated with successful and unsuccessful project outcomes were tested to determine whether the differences found were significant. The findings of this study are based on the observations of thirty management and design team meetings associated with ten construction projects. This study provides a small but significant insight into this under-researched field. On completion of each project, data were collected on its performance, in respect of whether the project was completed within the scheduled time and budgeted cost, or not. The research data for this project were observed, classified and analysed using the Interaction Process Analysis method. Findings suggest that communication during management and design meetings exhibits regular patterns of interaction. On examination of the Interaction Profiles against project outcomes, initial results suggest that there are differences in the interaction associated with successful and unsuccessful project. Higher levels of positive socio-emotional communication were associated with projects with more successful outcomes.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | communication; interaction process analysis; group meeting; design; project performance |
| Index terms: | interaction, construction project, process analysis, project performance, design team, project outcome |
| Subjects: | professional practice, project completion, behavioral psychology, management, project management theory and practice, production management |
| Topics: | Research Practice, Project Management, Business Strategy, Design Practice |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here