Development of complexity management strategies for construction projects

Kermanshachi, S; Nipa, T J and Dao, B (2023) Development of complexity management strategies for construction projects. Journal of Engineering, Design and Technology, 21(6), pp. 1633-1657. ISSN 1726-0531

Abstract

Purpose: The purpose of this study is to ascertain and list the most effective management strategies in efficiently handling the project complexities to enhance the performance of the project. Design/methodology/approach: To fulfill the aim of this study, a comprehensive literature review was conducted, and the qualitative Delphi technique in two rounds was applied. Participants of the Delphi technique consisted of 12 subject matter experts (SMEs) with cumulative experience of 250 years in working in construction projects. In the first round of the Delphi technique, SMEs were asked to provide complexity management strategies to address the complexities due to 37 complexity indicators (CIs) under 11 complexity categories. In the second round of the Delphi technique, SMEs identified the top three management strategies for each of the 37 CIs. Findings: This study collected the outcome of the two-round Delphi technique and based on the output developed the list of strategies to manage complexities related to each indicator. For example, establishing a well-informed governance team, assigning a Project Manager (PM) when the number of projects is more than one in an organization, and assigning a PM efficient enough to communicate with higher authority effectively will help in managing complexity that arises due to faulty assessment of the influence of a project on the organization’s overall success. Originality/value: This study will help practitioners in effectively managing the project complexities, and thus will reduce the monetary loss associated with project complexities.

Item Type: Article
Uncontrolled Keywords: complexity indicator; complexity management strategies; Delphi technique; project complexity
Index terms: construction project, methodology, Delphi technique, practitioner, project complexity, complexity, literature review, strategy, management strategy, governance, project manager
Subjects: systems engineering, organizational theory, production management, management, research methods, data analysis and analytics, practitioner, profession, data collection methods, business
Topics: Engineering Principles, Research Practice, Project Management, Business Strategy, Governance, Roles and Professions
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here