The key enablers, techniques and benefits of managing stakeholders within BIM supported projects

Singh, S; Chinyio, E and Suresh, S (2023) The key enablers, techniques and benefits of managing stakeholders within BIM supported projects. Journal of Engineering, Design and Technology, 21(2), pp. 469-485. ISSN 1726-0531

Abstract

Purpose: Project managers still face challenges with managing stakeholders. Using building information modelling (BIM) has further increased these challenges. Meanwhile, there is a paucity of research specifically focussing on the techniques which organisations are adopting to manage stakeholders within BIM-implemented projects and the associated benefits which they can reap. Thus, this paper aims to identify the key techniques, enablers and benefits of managing stakeholders within BIM-implemented projects. Design/methodology/approach: An exploratory approach was adopted due to the paucity of the variables on the topic. In total, 23 semi-structured interviews were conducted in the UK through purposive and snowball sampling. The data was analysed using content analysis and the “NVivo 11 Pro” software. Findings: Two key techniques and two enablers required to manage stakeholders within BIM-implemented projects were identified. Nine benefits of managing stakeholders were identified which split into interim and eventual benefits. Originality: This paper provides a richer understanding of the enablers and techniques which organisations should focus on while strategising for minimum resistance from stakeholders in their BIM implemented projects.

Item Type: Article
Uncontrolled Keywords: benefits; BIM; construction projects; enablers; stakeholder management; techniques
Index terms: building information modelling, project manager, sampling, interview, face, content analysis, methodology, construction project, stakeholder management
Subjects: information systems, production management, research methods, data analysis and analytics, participation process, psychology, profession, data collection methods
Topics: Project Management, Research Practice, Stakeholder Management, Roles and Professions, Digital Applications, Organizational Design
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here