Critical success factors (CSFs) for motivating end-user stakeholder's support for ensuring sustainability of PPP projects in Nigerian host communities

Toriola-Coker, L; Owolabi, H; Alaka, H; Bello, W A and Pathirage, C (2023) Critical success factors (CSFs) for motivating end-user stakeholder's support for ensuring sustainability of PPP projects in Nigerian host communities. Journal of Engineering, Design and Technology, 21(3), pp. 902-926. ISSN 1726-0531

Abstract

Purpose: This study aims to investigate two public private partnership (PPP) road projects in Nigeria for exploring factors that can motivate end-user stakeholders for contributing towards sustaining a PPP project in the long-term. Design/methodology/approach: Using a case study methodology approach, this study adopts two-way data collection strategies via in-depth interviews with PPP experts and end-user stakeholders in Nigeria host communities and a questionnaire survey to relevant stakeholders. Findings: The study identifies an eight-factor structure indicating critical success factors for ensuring end-user stakeholders support PPP projects on a long-term basis in their host communities. Originality/value: Results of the study have huge implications for policymakers and project companies by encouraging the early integration of far-sighted measures that will promote long-term support and sustainability for PPP projects amongst the end-user stakeholders.

Item Type: Article
Uncontrolled Keywords: end-user stakeholders; Nigeria; public private partnership; road projects; sustainability
Index terms: Nigeria, case study, public private partnership, road project, survey, strategy, interview, critical success factor, questionnaire, methodology, integration
Subjects: contractual arrangements, data collection methods, control systems, organizational analysis, management, research methods, Geography, infrastructure engineering
Topics: Organizational Design, Procurement, Business Strategy, Research Practice, Geographical Context, Project Management, Engineering Principles
Descriptive scope: 5 PCTEA

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