Analysing the effect of multicultural workforce/teams on construction productivity

Kuoribo, E; Amoah, P; Kissi, E; Edwards, D J; Gyampo, J A and Thwala, W D (2024) Analysing the effect of multicultural workforce/teams on construction productivity. Journal of Engineering, Design and Technology, 22(3), pp. 969-990. ISSN 1726-0531

Abstract

Purpose: Prodigious teamwork is the basis for augmenting the level of productivity on construction projects. Globalisation of the construction market has meant that many practitioners work outside of their geographical spectrum; however, the multicultural dissimilarities of construction workforces within the project management team (and how these may impact upon project productivity performance) have been given scant academic attention. To bridge this knowledge gap, this paper aims to analyse the effects of a multicultural workforce on construction productivity. Design/methodology/approach: The epistemological positioning of the research adopted mixed philosophies (consisting of both interpretivism and postpositivism) to undertake a deductive and cross-sectional survey to collate primary quantitative data collected via a closed-ended structured questionnaire. Census sampling and convenience sampling techniques were adopted to target Ghana’s construction workforce and their opinions of the phenomenon under investigation. Out of 96 questionnaires administered, 61 were retrieved. The data obtained were analysed by using mean score ranking, relative important index, one sample t-test and multiple regression. The reliability of the scale was checked by using Cronbach’s alpha coefficient. Findings: From the t-test analysis, 11 variables sourced from extant literature, and the null hypothesis for the study was not rejected and all factors (except high cost of training and improper gender diversity management) were affirmed as negative effects of the multicultural workforce on construction productivity. Using multiple regression analysis, six of the independent variables were shown to impact upon productivity. The goodness of fit was verified by collinearity and residual analysis. The model’s validation revealed a relatively high predictive accuracy (R2 = 0. 589), implying that the results could be generalized. In culmination, these findings suggest that the predictors can be used to accurately predict the effects of multicultural workforce on construction productivity performance. Practical implications: The findings indicate that multicultural workforce/teams have a substantial effect on overall construction productivity in the construction sector; consequently, stakeholders must address this issue to enhance productivity across the sector. Originality/value: The current study significantly contributes to our understanding of how multicultural workers/teams affect construction productivity in the construction business perspective and how to respond to the negative menace.

Item Type: Article
Uncontrolled Keywords: construction productivity; culture; culture in construction; multicultural; project teams; workforce
Index terms: philosophy, project management team, project team, Ghana, questionnaire, practitioner, construction market, construction sector, multiple regression analysis, culture in construction, investigation, sampling, independent variable, teamwork, construction project, productivity, construction productivity, survey, accuracy, multiple-regression, validation, globalization, interpretivism, methodology
Subjects: economic factors, sociology, data collection methods, management, Geography, statistical analysis, profession, theoretical framing, philosophical studies, professional development, practitioner, project delivery, production management, research methods, operations management, market analysis, industry analysis
Topics: Business Strategy, Organizational Design, International Construction, Geographical Context, Project Management, Roles and Professions, Research Practice, Information Management
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here