A comparison of contractor performance in Japan, the UK and the USA: Some preliminary findings from a new approach

Xiao, H and Proverbs, D (2001) A comparison of contractor performance in Japan, the UK and the USA: Some preliminary findings from a new approach. In: Akintoye, A (ed.) Proceedings of 17th Annual ARCOM Conference, 5-7 September 2001, Salford, UK.

Abstract

International comparisons of contractor performance can provide effective performance benchmarks for those companies looking to succeed in the global market place. Methods previously employed for this purpose have been categorized into pricing studies, macroeconomic studies and case studies. Each of these methods has limitations in terms of two important aspects, that is their comparability and/or their representativeness of a particular country. With the aim being to address those limitations a new approach has been developed utilizing characteristics of both pricing studies and case studies. Data collection was conducted through a semi-structured project-based questionnaire survey conducted simultaneously in Japan, the UK and the US. Results suggest this new approach to be reliable and appropriate for the international comparison of contractor performance. Preliminary statistical analysis of the response suggests there are some important differences in practice and performance among contractors in Japan, the UK and the US.

Item Type: Conference Paper (Paper)
Uncontrolled Keywords: analysis of variance; contractor performance; international comparison; questionnaire survey
Index terms: questionnaire, case study, pricing, international comparison, variance, survey, statistical analysis, contractor performance, Japan
Subjects: measurement and scaling, contract management, Geography, economic analysis, data analysis and analytics, data science, data collection methods
Topics: Contract Administration, Business Strategy, Geographical Context, Research Practice
Descriptive scope: 3 PEA

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