Adriaanse, A M and Voordijk, H (2002) Information richness in construction projects: A critical social theory. In: Greenwood, D (ed.) Proceedings of 18th Annual ARCOM Conference, 2-4 September 2002, Northumbria, UK.
Abstract
Two important factors influencing the communication in construction projects are the interests of the people involved and the language spoken by the people involved. The objective of the paper is to analyse these factors by using recent insights in the information richness theory. The critical social theory is used to study the communication richness in computer mediated communication in construction projects. This perspective views people not as passive receptacles of whatever data or information that is transported to them, but as intelligent actors who assess the truth, rightness, adequacy, truthfulness, and comprehensibility of the message they receive. From the critical social theory perspective it is investigated which action types are used by actors and how actors in construction projects criticize the rightness of what is communicated to them by reproducing power relationships while trying to satisfy their own interests and achieve mutual understanding. The result of our study is a set of questions that will be answered in future empirical research..
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | communication; information technology |
| Index terms: | information technology, construction project, computer-mediated communication, critical social theory |
| Subjects: | computing systems, social theory and frameworks, communication studies, production management |
| Topics: | Information Management, Project Management, Research Practice, Digital Applications |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here