Abu-Hijleh, S F and Ibbs, C W (1993) Systematic automated management exception reporting. Journal of Construction Engineering and Management, 119(1), pp. 87-104. ISSN 0733-9364
Abstract
Exception reporting, hardly a new concept, is too often still largely that—a concept. Modern project-control information systems should generate an assortment of useful exception reports. As decision support systems, they must provide all levels of management with current information about various aspects of project performance in a timely and meaningful manner. Exception reports can enhance management’s productivity by focusing on the most critical subset of performance information. This paper presents a systematic approach to exception reporting for construction labor cost and related performance aspects. Several exception reports are used, individually and in combination, to provide structured and guided exception-reporting and variance-analysis capabilities. These reports, and their underlying concepts, are demonstrated using a computerized prototype. The purpose of such exception-reporting capability is to enable managers to identify critical control points, prioritize their limited time and improve their effectiveness. Flexibility, versatility, user-defined criteria, and multiple reporting perspectives are emphasized.
| Item Type: | Article |
|---|---|
| Index terms: | productivity, variance, effectiveness, project performance, construction labour, prototype, decision support, manager, information system |
| Subjects: | decision analysis, measurement and scaling, information systems, performance management, management, project management theory and practice, modelling and simulation, practitioner |
| Topics: | Risk Management, Roles and Professions, Research Practice, Project Management, Engineering Principles, Business Strategy, Site Management, Quality Management, Digital Applications |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here